How to disable automatic WAN port detection and set a fixed WAN port?

Applicable Models

· Jeton AC1200 Air

· Jeton AC1300 Air, Jeton AC1300 Air BK

· Jeton AX3000 Air, Jeton AX3000 Air BK

· Jeton AX3000 Pro

· Jeton AX3000 Core

Overview

By default, the router automatically detects which port the Internet cable is plugged into. Setting a fixed WAN port solves the case when auto-detection picks the wrong port after you move the cable, or when your ISP requires the connection in a specific port — the remaining ports keep working as regular LAN.

Step 1

Go to [Advanced Mode].

For detailed steps, please check How to enter the Advanced mode.

Step 2

Open [Network] → [Device Mode] → Uplink Port Mode.

Step 3

Set WAN Port Selection Mode to Single Port.

In Static WAN Configuration, specify the port number where the provider cable is connected.

Note: Ports are counted from left to right. You can also verify this on the dashboard.

Step 4

Click the Submit button.